📦 Shipping & Returns Policy
We aim to provide a smooth and reliable shopping experience for all our customers. Please read our shipping and returns policy carefully before placing your order.
🚚 Shipping Information
📍 Shipping Locations
We currently ship nationwide. (If you plan international shipping later, this section can be updated.)
⏱ Order Processing Time
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Orders are processed within 1–2 business days
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Orders placed on weekends or holidays will be processed on the next business day
📦 Estimated Delivery Time
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Standard Delivery: 3–5 business days
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Delivery times may vary slightly depending on your location and courier service
💰 Shipping Charges
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Shipping charges (if any) are calculated and displayed at checkout
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Free shipping may be available during promotions or special offers
📬 Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS so you can track your package easily.
🔄 Returns & Exchanges
Your satisfaction is important to us. If you are not completely happy with your purchase, we’re here to help.
📅 Return Window
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Returns are accepted within 7 days of receiving your order
✅ Eligibility for Returns
To be eligible for a return:
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Item must be unused, unwashed, and in original condition
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Original packaging and tags (if applicable) must be intact
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Proof of purchase is required
❌ Non-Returnable Items
The following items are not eligible for return or exchange:
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Items purchased on sale or clearance
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Items damaged due to misuse or improper handling
🔁 Exchange Policy
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Exchanges are subject to product availability
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If the requested exchange item is unavailable, a store credit or alternative solution will be offered
💸 Refunds
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Once your return is received and inspected, we will notify you of approval or rejection
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Approved refunds will be processed within 5–7 business days
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Refunds will be issued to the original payment method
Note: Shipping charges are non-refundable.
📩 How to Request a Return
To initiate a return or exchange, please contact us with:
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Order number
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Reason for return
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Photos (if the item is damaged or incorrect)
Whatsapp : 03462583519
⚠️ Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery so we can resolve the issue quickly.
📌 Policy Updates
We reserve the right to update or modify this policy at any time. Changes will be effective immediately upon posting on this page.
✅ Need Help?
If you have any questions regarding shipping or returns, feel free to reach out — we’re always happy to help!