We aim to provide a smooth and reliable shopping experience for all our customers. Please read our shipping and returns policy carefully before placing your order.

🚚 Shipping Information

📍 Shipping Locations

We currently ship nationwide. (If you plan international shipping later, this section can be updated.)

⏱ Order Processing Time

• Orders are processed within 1–2 business days

• Orders placed on weekends or holidays will be processed on the next business day

📦 Estimated Delivery Time

• Standard Delivery: 3–5 business days

• Delivery times may vary slightly depending on your location and courier service

💰 Shipping Charges

• Shipping charges (if any) are calculated and displayed at checkout

• Free shipping may be available during promotions or special offers

📬 Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS so you can track your package easily.

🔄 Returns & Exchanges

Your satisfaction is important to us. If you are not completely happy with your purchase, we’re here to help.

📅 Return Window

• Returns are accepted within 7 days of receiving your order

✅ Eligibility for Returns

To be eligible for a return:

• Item must be unused, unwashed, and in original condition

• Original packaging and tags (if applicable) must be intact

• Proof of purchase is required

❌ Non-Returnable Items

The following items are not eligible for return or exchange:

• Items purchased on sale or clearance

• Items damaged due to misuse or improper handling

🔁 Exchange Policy

• Exchanges are subject to product availability

• If the requested exchange item is unavailable, a store credit or alternative solution will be offered

💸 Refunds

• Once your return is received and inspected, we will notify you of approval or rejection

• Approved refunds will be processed within 5–7 business days

• Refunds will be issued to the original payment method

Note: Shipping charges are non-refundable.

📩 How to Request a Return

To initiate a return or exchange, please contact us with:

• Order number

• Reason for return

• Photos (if the item is damaged or incorrect)

Whatsapp : 03462583519

⚠️ Damaged or Incorrect Items

If you receive a damaged or incorrect product, please contact us within 48 hours of delivery so we can resolve the issue quickly.

📌 Policy Updates

We reserve the right to update or modify this policy at any time. Changes will be effective immediately upon posting on this page.

✅ Need Help?

If you have any questions regarding shipping or returns, feel free to reach out — we’re always happy to help!